Once you have an account with BOC, ordering your gas and non-gas related products and services couldn't be simpler. Order online, or call the Customer Service Team.
Next Day Delivery - See Notes 1
Next day deliveries are available to most customers. If you place your order before 5pm, we will normally deliver your gas the following day.
Our aim is simple: to deliver your gas on time, every time.
Emergency delivery - See Notes 2
Customers who simply cannot afford to run out of gas have our assurance that we will do our very best to help them.
To place an Emergency Delivery, simple call the Customer Service Centre free on 0800 111 333 any time of the day or night.
You can order online by visiting our BOC Shop where you can place online orders and manage your accounts, 24 hours-a-day, seven days a week.
The BOC Shop offers online purchasing of healthcare gas and equipment online. This online ordering service is combined with account management of invoices and cylinder holdings, as well as payments on account or by credit card.
Call our customer services team
Our customer service team is available 24/7 to take your order, provide you with information about our products & services and start the account opening process..
When placing your order please ensure that the advisor is aware of any restrictions (such as pedestrian zones, no waiting zones, or limited access) which may cause difficulties when delivering your gas.
Healthcare gas and equipment call 0800 111 333
To order healthcare gas and equipment call us on 0800 111 333.
Ordering by Email
You can also send your order via e mail, please ensure you include your location, account number, requirements and contact details.
1 In some locations BOC offers fixed delivery schedules, therefore, for a limited number of customers, next day delivery might not be available.
Next day deliveries only apply to cylinders.
2 Emergency response times may vary for remote UK locations. Please check with the Customer Service Centre on 0800 111 333.