Frequently asked questions on BOC LIFELINE®
What is the LIFELINE kit used for?
The LIFELINE kit is an emergency resuscitation kit that allows first-aiders and healthcare professionals to administer oxygen during CPR while waiting for an ambulance to arrive. It is also designed to provide initial treatment for conscious patients during medical emergencies such as asthma attacks, angina attacks and anaphylaxis. For further information on LIFELINE and complimentary products offered by BOC Healthcare please click here.
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NextWhat is included in the LIFELINE kit?
- A lightweight oxygen cylinder with integral valve
- One CPR face mask
- One length of tubing
- One adult non re-breathing mask
- One pair of nitrile gloves
- One clinical waste bag
- LIFELINE signage
Additional items can be ordered upon request. Please contact our sales team on 0161 930 6010 or email: bochealthcare-uk@boc.com to get a cost for these goods and place an order.
Do I need to have training to use it?
Yes, BOC Healthcare representatives will demonstrate the kit and its operation. For resuscitation training, we have built up relationships with local resuscitation trainers. Details of your local trainer can be provided by your local Primary Care Sales Specialist.
Can I order additional/replacement masks/nitrile gloves etc?
Yes, please contact our sales team on 0161 930 6010 or email: bochealthcare-uk@boc.com to get a cost for these goods and place an order.
What do I do once I’ve used the oxygen within the kit?
In order to replace your oxygen cylinder, simply call our Customer Service Centre (CSC) on 0800 111 333 and order a replacement cylinder. We will endeavour to replace the cylinder within 24hours (except for weekends, where delivery would be made on the next working day).
How do I know if the cylinder is ready for use?
The cylinder supplied within the BOC LIFELINE kit contains medical grade oxygen, which is licensed by the MHRA. You should check that the cylinder is full by reading the gauge, if not contact BOC Healthcare on. Upon delivery of your LIFELINE kit a work report will have been completed to ensure that the cylinder is in working order. On the annual service another work report will be completed.
What other equipment can I have to aid in resuscitation?
In addition to the LIFELINE kit, automated external defibrillators (AED’s) can also be purchased through BOC Healthcare. We also offer a range of Oxylators which are automated resuscitation devices, designed to deliver optimal levels of oxygen in a resuscitation attempt.
Is having resuscitation equipment a legal requirement?
It is not a legal requirement, but it is recognised as best practice and contained within the guidelines for the “Standards for Clinical Practice and Training issued by the Resuscitation Council (UK).
In July 2006, the Resuscitation Council (UK) in conjunction with the British Dental Association issued guidelines that recommended all clinical areas should have immediate access to an oxygen cylinder, resuscitation drugs, equipment for airway management and an automated external defibrillator (AED).
Can I transport it?
If you need to transport a LIFELINE kit containing an oxygen cylinder, we would recommend that:
- You secure the cylinder within the bag.
- You secure and transport the kit in a separate compartment in the vehicle (such as the boot). It needs to be restrained ideally with a Cargo net or fixed with a Karibiner and short strap.
- There should be adequate ventilation within the car
- We would also advise you to inform your Insurance company
There are no regulations covering the carriage of LIFELINE kits in vehicles. However, it makes sense to follow the requirements of the regulations covering the transport of gases in larger quantities. We recommend that you carry a transport emergency card (TREM card), which provides information for yourself and the emergency services on how cylinders should be handled in an emergency.
Printed TREM cards can be provided by BOC Healthcare for its customers upon request (0800 111 333).
You may also display a (green diamond) compressed gases safety sign on the vehicle when cylinders are being transported. Windscreen signs are available from BOC Healthcare.
Can I buy it rather than rent it?
The LIFELINE Kit is a serviced package and therefore not available for outright purchase. As part of the service, you can have the comfort of knowing that your cylinder will be replaced within 24hours (except for the weekend, where delivery will be made on the next working day) and your kit will be serviced annually to ensure that it is fully equipped and in good working order.
How long does a cylinder last?
The oxygen in the cylinder will expire after 3years. The kit is serviced annually to ensure that everything is in order. In terms of the gas within the cylinder this is dependant on the flow rate at which the oxygen is administered. Flow rates can vary between 1 – 15Litres per minute. The cylinder contains 460Litres of gas. So at maximum flow rates, the cylinder should last just over 30minutes.
What does my LIFELINE service include?
By using the LIFELINE emergency oxygen service, you benefit from an annual service to check that your cylinder is in good working order should a medical emergency arise.
How quickly can I get a refill?
In order to replace your oxygen cylinder, simply call our Customer Service Centre (CSC) on 0800 111 333 and order a replacement cylinder. We will endeavour to replace the cylinder within 24hours (except for weekends, where delivery would be made on the next working day).
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