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Frequently Asked Questions (FAQs)BOC Healthcare understands that you may have many questions regarding our products and services. Here you will find a list of some of our most frequently asked questions that can help you resolve any queries you may have.

FAQs

General enquiries
What types of medical gases are offered by BOC Healthcare?

BOC Healthcare offer an extensive range of medical grade gases , all covered by Marketing Authorisations, including:

 

  • ENTONOX® (50% nitrous oxide/50% oxygen)
  • HELIOX21® (21% oxygen/ 79% helium)
  • Medical air
  • Medical carbon dioxide
  • Medical helium
  • Medical oxygen
  • Medical nitrous oxide
  • Inhaled nitric oxide (supplied via INO Therapeutics)
  • Lung function gas mixtures
  • Medical gas mixtures
  • 5% carbon dioxide/balance oxygen
  • 10% carbon dioxide / balance oxygen
  • 20% carbon dioxide / balance oxygen
  • 5% carbon dioxide/balance air
  • 9% helium/35% oxygen/balance nitrogen

If required we can also supply any other gas, not covered by our Marketing Authorisations to your specificationunder our Specials Licence.

Does BOC Healthcare supply equipment?

Yes, we now have a comprehensive range of equipment including:

  • Pressure regulators
  • Flowmeters
  • Demand valve
  • Cylinder trolleys
  • Cylinder storage solutions
  • FireSafe nozzles
  • Cylinder bags
  • Pulse oximeter probes
  • Oxygen sensors

And much more…

For details of all the equipment we offer please click here. 

Is BOC Healthcare able to provide any product training?

BOC Healthcare has a wide range of training initiatives to assist healthcare personnel in understanding and learning how medical gases can be handled and used safely.

On site group training:

BOC Healthcare representatives have wide ranging knowledge and expertise in the use and safe handling  of medical gases and we can arrange to train a small group of healthcare professionals at your site.  Training courses vary according to the detailed level instruction necessary but include:

safety training on medical gas cylinder handling
storage and use
MGPS Training for Authorised and Competent Persons (BTEC accredited)
ENTONOX training for small groups of midwives and pain teams 

Online training:

This flexible and convenient form of education is available to a wide range of healthcare professionals and includes:

Comprehensive e-learning courses on safe cylinder management 

www.boctraining.co.uk  –  Here you will find everything you need to know about ENTONOX and its use in pain management, we are continually adding to this virtual educational resource and because it is centrally controlled it is always up to date and more cost-effective to manage we do not charge for accessing this form of training.

Where can I find medical gases specification, safety data?

This information is contained in BOC Healthcare’s Medical Gas Data Sheet (MGDS) which contains the Summary of Product Characteristics (SPC) for the product plus the additional safety information necessary about the product. A printed copy of the relevant MGDS is given to BOC Healthcare customers when they first take the product. Customers can always access and download the very latest version of the MGDS directly from our website. 

Please click here to access MGDS documents.

How do I order medical gases from BOC Healthcare?

In order to receive medical gases and associated services from BOC Healthcare, you will need to open an account with us simply by phoning 0800 111 333. A Customer Service Representative will then send you all the relevant paperwork for you to open an account.

Most medical gases are classified as a “pharmacy only” drugs and their supply must be restricted to healthcare professionals only. You will therefore be required to supply your professional qualification details, a pictorial form of identification, e.g. driving license before we can provide you with these products

Medical oxygen
Are there any circumstances when oxygen should not be used, or used with caution?

Medical oxygen can be prescribed safely for the majority of patients without any associated risks. In all cases it should be used as prescribed and should be based on pulse oximetry or arterial blood gas samples.

There are few instances where care is needed when prescribing oxygen, these include:

- Use in neonates

- Chronic Obstruction Pulmonary Disease (COPD) patients who are hypercapnic

- Patients prescribed bleomycin and amiodarone

- Patients who have consumed paraquat

For further guidance please see relevant guidelines from the British Thoracic Society (BTS), European resuscitation council etc.

Are there issues with using alcohol wipes?

Alcohol wipes can be used to clean the body of gas cylinders to remove any dirt or contamination that may be present. However, they must not be used on the cylinder valve or the regulator as there is a risk of ignition if the alcohol is not allowed to evaporate.

If used to clean the cylinder, please allow enough time for the alcohol to evaporate before using the gas. If the cylinder valve is contaminated, the cylinder should not be used. See our contaminated cylinder section.

At what point should I consider moving onto bulk liquid oxygen supply?
Once your oxygen consumption increases to over 24 J size cylinders a month, it is worth considering changing to liquid oxygen for your supply option. Contact your local BOC Account Manager to provide you with more information to convert to liquid oxygen.
How do I transport oxygen cylinders?

If you need to transport oxygen cylinders ideally you should use a vehicle that has been designed for the purpose. However, if you need to carry oxygen for your own personal use we would recommend that:

- You restrict the number of cylinders being carried to a minimum

- You secure and transport the cylinders in a separate compartment in the vehicle (such as the boot).

- They need to be secured ideally with a Cargo net or fixed with a Karibiner and strap.

- There should be adequate ventilation within the car

- We would also advise you to inform your Insurance company

There are no specific regulations covering the carriage of small quantities of medical gases in small cylinders. However, it makes sense to follow the requirements of the regulations covering the transport of gases in larger quantities. We recommend that you carry a transport emergency card (TREM card), which provides information for yourself and the emergency services on how cylinders should be handled in an emergency.

Printed TREM cards can be provided by BOC Healthcare for its customers upon request (0800 111 333).

You may also display a (green diamond) compressed gases safety sign on the vehicle when cylinders are being transported.  Windscreen signs are available from BOC Healthcare.

Is it safe to use alcohol gel when using oxygen?
Yes, it is, but you must ensure that the gel is massaged well into the hands and the alcohol is allowed to evaporate before using oxygen equipment. Particular care is needed to ensure that the alcohol has evaporated from the areas between the fingers.
Is it safe to use hand creams and other lotions which contain petroleum bases?
Although the risks are small, there have been a number of recorded incidents where patients and nursing staff have suffered burns to their hands and face. These incidents have occured following the use of hand creams and other petroleum based lotions.
 
BOC would always advise that these products should be avoided when using oxygen . If the patient needs to use moisturisers for the lips and nose when breathing oxygen, we recommend the use of water based gels such as, KY Jelly or RoEezit.
What is oxygen used for?

Medical oxygen is widely used in clinical practice to provide a basis for most modern anaesthetic techniques including pre and postoperative management.

It is used to restore the tissue oxygen tension towards normal by  improving oxygen availability in a wide range of conditions such as:

 

- cyanosis of recent origin as a result of cardio-pulmonary disease
- surgical trauma, chest wounds and rib fractureshock, severe haemorrhage and coronary occlusion
- carbon monoxide poisoning
- hyperpyrexia
- major trauma, i.e. road traffic accidents and gunshot wounds
- in the management of sudden cardiac and respiratory arrest, whether drug induced or traumatic
- in the resuscitation of all the critically ill, when the circulation is impaired
What’s the best cylinder for use in resuscitation?
For use in general practice and other areas outside of the hospital environment, we supply a LIFELINE kit which is fully equipped with a CD medical oxygen cylinder for resuscitation. The LIFELINE kit also includes other equipment which can be used to assist in the resuscitation and revival of patients. For more information on the LIFELINE service please click here.
Medical nitrous oxide
Does it need to be scavenged? If so, how?

Nitrous oxide is an extremely safe medicinal gas when used appropriately and with the correct scavenging equipment and air exchange rates. The current UK exposure levels of a 100ppm (based on an 8hour time weighted average) are easily achieved when these systems are adopted.

Therefore nitrous oxide should be administered in rooms with suitable ventilation and/or scavenging equipment. It should be administered at the lowest effective flow to avoid waste and ecological consequences.

It has been demonstrated that, “as long as routines for gas scavenging, in line with occupational limits, are followed, there is insufficient evidence to recommend any routine medical surveillance of personnel exposed to trace concentrations of waste anaesthetic gases” (1)

Nitrous oxide is predominantly used as a background anaesthetic agent and as such would be used within the theatre setting which would allow scavenging to take place. In areas where it might be used outside of theatre such as the MRI suite then good ventilation must be ensured and exposure should be kept to a minimum. There are portable scavenging systems available for use in areas where ventilation may be restricted.

References:
(1) McGregor DG, Baden JM, Bannister C et al. Task force on anesthetic gases – Information for management in anesthetizing areas in a post-anesthetic care unit (PACU). American Society of Anesthesiologists – 1999 – Park Ridge, IL - USA

What are the benefits of using nitrous oxide as opposed to Total Intravenous Anaesthesia (TIVA)

- It is more cost-effective

- Less supervision required

- Analgesic properties help to reduce pain

- No pain associated with nitrous oxide administration unlike some other anaesthetics

- Can be used in conjunction with all anaesthetic agents

What are the environmental impacts?

Of the small 5% contribution that nitrous oxide makes to the total greenhouse effect, most of this is due to agriculture. Clinical sources of nitrous oxide form only 1% of this contribution. Thus, the clinical use of nitrous oxide only contributes 0.05% towards the total greenhouse effect.

Nitrous oxide is an extremely safe medicinal gas when used appropriately and with the correct scavenging equipment and air exchange rates. The current UK exposure levels of a 100ppm (based on an 8hour time weighted average) are easily achieved when these systems are adopted.

Therefore nitrous oxide should be administered in rooms with suitable ventilation and/or scavenging equipment. It should be administered at the lowest effective flow to avoid waste and ecological consequences.

It has been demonstrated that, “as long as routines for gas scavenging, in line with occupational limits, are followed, there is insufficient evidence to recommend any routine medical surveillance of personnel exposed to trace concentrations of waste anaesthetic gases” (1)

HELIOX21
Can you entrain extra oxygen?

Adding any additional oxygen will reduce the benefits achieved with using HELIOX21. However, where additional oxygen is deemed necessary for the patient, oxygen up to 40% concentration may be administered.

It should be noted that if concentrations above 40% oxygen are required then you may wish to consider an alternative treatment.

Are there any contraindications?
There are no contraindications for the use of HELIOX21. Helium/oxygen mixtures augment, rather than replace, conventional treatments. HELIOX21 does not directly treat the cause of a respiratory condition, but can help relieve symptoms by improving gas exchange in the alveoli, buying time for conventional clinical treatments to take effect.
Are there any ventilators that are suitable to use with HELIOX21?
  • Viasys Avea
  • eVent LS
  • Hamilton
  • Maquet Servo-i
Can you nebulise with HELIOX21?
Yes you can! You will require higher flow rates when using HELIOX21 as opposed to using air or oxygen.
How do you use HELIOX21?
In its simplest form, HELIOX21 is used with a non re-breathe mask. Flow rates are substantially higher when using HELIOX21 as opposed to oxygen. (12 – 15 litres/min for adults and 6 -10 for paediatric use).
Is there any clinical evidence for use?
There is a growing body of evidence to support the use of HELIOX21 across a wide range of conditions.
What is HELIOX21 and when should you use it?
BOC Healthcare’s HELIOX21 is a medicinal gas mixture of 79% helium and 21% oxygen. Helium/oxygen gas mixtures have been used in the medical setting for over fifty years. Up until recently, usage was more often than not, limited to ear, nose and throat surgery, for conditions such as laryngeal stridor or spasm. Original research undertaken in the 1950’s was for use in lower airways. In recent years further interest has been shown in using HELIOX21 therapy in the treatment of asthma, COPD and the intensive care setting.
What masks/equipment should you use with it?
Non re-breathing face masks. There are a few manufacturers who supply HELIOX21 specific non re-breathing kits.
Which patients can/should you use HELIOX21 with?
HELIOX21 can be administered to any age group with upper/lower airway obstruction.
ENTONOX
Can ENTONOX be used with children?

Yes, ENTONOX (50% nitrous oxide/ 50% oxygen medical gas mixture) is a fast-acting, non-invasive analgesic that is particularly advantageous for treating short term procedural pain in children. 

ENTONOX is licensed for use across all age groups. As long as the child is able to activate the demand valve and understand instructions on how to use the equipment, then it is safe to use.

Can I use ENTONOX with a tracheostomy?

It is possible to use ENTONOX with a tracheostomy but a special connector would be required to allow this to happen. With a tracheotomy, you would need to use a small neonatal mask attached to the demand valve

Does BOC provide training on ENTONOX?
Yes, BOC can provide a range of training options. For more information on ENTONOX visit www.boctraining.co.uk. This will give you the chance to learn all about how pain is perceived, the variety of analgesics available (including ENTONOX), and how each of these analgesics work and the associated advantages and disadvantages.
Does ENTONOX cross the placenta to the newborn?
Yes ENTONOX is known to cross the placenta but is reassuringly safe to both mother and newborn during labour. It has no known negative effects on the baby. In fact the Oxygen component will increase the levels of Oxygen in the bloodstream, which is good for the baby.
Does ENTONOX pollute the environment?
Like carbon dioxide and methane, nitrous oxide is a gas which contributes to the global warming effect. Nitrous oxide is mostly produced from agriculture, fertilisers, animal waste and industrial production. Medical use represents a small contribution, less than 1% of total global nitrous oxide emissions (1, 2) compared to livestock which contributes 65% and manufacturing industries which contributes 20%.

 

Does the patient need to be fasting?
No. This is not a requirement for ENTONOX administration but care should be taken and local protocols followed.
How do I transport ENTONOX cylinders?

A Tremcard is recommened when transporting ENTONOX. This can be provided by BOC Healthcare for its customers upon request (0800 111 333). Windscreen signs are available from BOC Healthcare for community midwives.

We would also recommend that gas cylinders are secured and transported in the boot of a vehicle, ideally with a Cargo net or fixed with a Karibiner and strap. There should be adequate ventilation within the car and it is advisable to inform your Insurance company if you have not done so already.

How long do you have to wait before you can drive after using ENTONOX?
The drive time is currently 30 minutes following administration of ENTONOX. Provided the healthcare professional has judged that the patient has returned to their normal mental status and the patient feels they are competent to drive or operate machinery.
How long does it take for ENTONOX to work?
Its effects are apparent within four to five breaths reaching maximal effect within about two to three minutes of inhaling the gas. Furthermore, due to its low fat solubility, ENTONOX does not accumulate within the body to any great extent; it is rapidly eliminated via the lungs when inhalation ceases.
Is it safe to be exposed to ENTONOX during pregnancy?
There is no evidence to show that being exposed to this product has any affects on the growing foetus. One study in rats (3), exposed to very high levels of nitrous oxide continuously for prolonged periods (24 hours) did show some affect on the foetus. But the use of continuous flow for extreme lengths of time meant the level of exposure in this study was 50 times higher than the current occupational exposure level of 100ppm.  Therefore providing ENTONOX is used correctly for short term procedures and self-administered using a demand valve it is very safe.
Is it safe to use ENTONOX whilst pregnant?
Yes, it is safe to use ENTONOX during pregnancy. However, as with all medicinal products, it is wise to avoid during the first and second trimester but guidance will be given by your healthcare professional.
What areas, other than maternity, is ENONTOX being used in?
There’s a lot of interest and use of ENTONOX for colonoscopies, pre hospital emergency care and many other short painful procedures such as painful wound dressings, intramuscular injections etc. When used for such procedures it allows for a faster turn around time for your patients and is often a more economic alternative to intravenous drugs.
What is ENTONOX used for?

ENTONOX is a ready-to-use gas mixture consisting of 50% nitrous oxide and 50% oxygen; it is used exclusively for short term pain relief in a wide range of settings. It has the advantage of very rapid onset and offset analgesic action.

ENTONOX is widely used in obstetrics during childbirth, for emergency care in the ambulance service and for minor painful procedures in hospitals and clinics including:

 - acute trauma

 - suturing

 - wound dressings

 - colonoscopies

What’s new with ENTONOX?

BOC Healthcare is introducing a wide range of new equipment to use with our ENTONOX medical gas. As well as having convenient and cost effective integrated valve technology on our cylinders we have recently introduced a range of new products, including:

  • A high quality ENTONOX  Demand Valve

  • A versatile and convenient ‘all-in-one’ pain relief package consisting of a twin cylinder bag and optional trolley wheels.

For more information on ENTONOX visit www.boctraining.co.uk. This will give you the chance to learn all about how pain is perceived, the variety of analgesics available (including ENTONOX), and how each of these analgesics work and the associated advantages and disadvantages.

References

References:
(1) Dunning DG, McFarland K, Safarik M. Nitrous-oxide use. II. Risks, compliance, and exposure levels among Nebraska dentists and dental assistants. Gen Dent. 1997 Jan-Feb;45(1):82-6. 

(2) Hoerauf K, Funk W, Harth M, et. Al. Occupational exposure to nitrous oxide and desflurane during earnose-throat-surgery. Can J Anesth. 2000 47:10:pp 984–988. 

(3) Fin BR et al. Tetratogenic Activity of Nitrous Oxide, Nature Vol 214 Apr 8 1967.


Lung function gases
Are BOC Healthcare able to supply any other gas mixtures?

BOC Healthcare also holds a Specials Licence which allows them to manufacture and supply medical gases that are not covered by a Marketing Authorisation.

Under this licence, BOC are able to produce any medical gas/ gas mixture specifically requested by doctors and pharmacists. As there are no Marketing Authorisations covering these products, the doctor takes the responsibility for the safety and efficacy of the products but BOC is responsible for the quality of the product.

Can they be manifolded?
These can be supplied as a manifold as a bespoke request.
How do you order? How long is the lead time?
To place an order for one of these gases or any other specialised gas mixture, please contact our sales office on 0800 02 0800 or email: specialproducts@. Lead times will vary depending on the mix. This will be given to you when you place the order.
What are lung function gases used for?
They are medical gas mixtures used to aid the diagnoses of respiratory and/or cardiac diseases.
What cylinder sizes do you supply these products in?
  • AK (height: 1.54m x diameter: 0.23m – 40L water capacity) 
  • AV (height: 0.68m x diameter: 0.18m – 10L water capacity)
What lung function mixtures do BOC Healthcare supply?

BOC has a marketing authorisation for a specific lung function gas mixture. This is composed of:

0.3% carbon monoxide

10% helium

21% oxygen

Balance nitrogen

This is referred to as lung function gas mixture 4.

Where can I get technical information and data sheets?

Our safety data sheets are available on this website. Please click here to view them

Alternatively, you can request them by contacting  our sales office on 0800 02 0800 or email: specialproducts@

BOC LIFELINE
Can I buy it rather than rent it?

The LIFELINE Kit is a serviced package and therefore not available for outright purchase. As part of the service, you can have the comfort of knowing that your cylinder will be replaced within 24hours (except for the weekend, where delivery will be made on the next working day) and your kit will be serviced annually to ensure that it is fully equipped and in good working order.

Can I order additional/replacement masks/nitrile gloves etc?
Yes, please contact our sales team on 0161 930 6010 or email: bochealthcare-uk@ to get a cost for these products and place an order.
Can I transport it?

If you need to transport a LIFELINE kit containing an oxygen cylinder, we would recommend that:

  • You secure the cylinder within the bag

  • You secure and transport the kit in a separate compartment in the vehicle (such as the boot). It needs to be restrained ideally with a Cargo net or fixed with a Karibiner and short strap.

  • There should be adequate ventilation within the car

  • We would also advise you to inform your Insurance company

There are no regulations covering the carriage of LIFELINE kits in vehicles. However, it makes sense to follow the requirements of the regulations covering the transport of gases in larger quantities. We recommend that you carry a transport emergency card (TREM card), which provides information for yourself and the emergency services on how cylinders should be handled in an emergency.

Printed TREM cards can be provided by BOC Healthcare for its customers upon request (0800 111 333).

Do I need to have training to use it?
Yes, BOC Healthcare representatives will demonstrate the kit and its operation. For resuscitation training, we have built up relationships with local resuscitation trainers. Details of your local trainer can be provided by your local Primary Care Sales Specialist.
How do I know if the cylinder is ready for use?

You should routinely check your cylinder has sufficient gas by reading the live gauge. If not contact BOC Healthcare on 0800 111 333. Upon delivery of your LIFELINE kit a work report will have been completed to ensure that the cylinder is in working order.  On the annual service another work report will be completed.

How long does a cylinder last?

The oxygen in the cylinder will expire after 3years. The kit is serviced annually to ensure that everything is in order. In terms of the gas within the cylinder this is dependant on the flow rate at which the oxygen is administered. Flow rates can vary between 1 – 15Litres per minute. The cylinder contains 460Litres of gas. So at maximum flow rates, the cylinder should last just over 30minutes.

How quickly can I get a refill?

In order to replace your oxygen cylinder, simply call our Customer Service Centre (CSC) on 0800 111 333 and order a replacement cylinder. We will endeavour to replace the cylinder within 24hours (except for weekends, where delivery would be made on the next working day).

*Anapen is a Prescription Only Medicine (POM) and can only be supplied to prescribing healthcare professionals.

Is having resuscitation equipment a legal requirement?

It is not a legal requirement, but it is recognised as best practice and contained within the guidelines for the “Standards for Clinical Practice and Training issued by the Resuscitation Council (UK).

In July 2006, the Resuscitation Council (UK) in conjunction with the British Dental Association issued guidelines that recommended all clinical areas should have immediate access to an oxygen cylinder, resuscitation drugs, equipment for airway management and an automated external defibrillator (AED).

What do I do once I’ve used the oxygen within the kit?
In order to replace your oxygen cylinder, simply call our Customer Service Centre (CSC) on 0800 111 333 and order a replacement cylinder. We will endeavour to replace the cylinder within 24hours (except for weekends, where delivery would be made on the next working day).
What does my LIFELINE service include?
By using the LIFELINE emergency oxygen service, you benefit from an annual service to check that your cylinder is in good working order should a medical emergency arise.
What is included in the LIFELINE Kit?
  • A lightweight medical oxygen cylinder with integral valve

  • One CPR face mask

  • One length of tubing

  • One adult non re-breathing mask

  • One pair of nitrile gloves

  • One clinical waste bag

  • LIFELINE signage

Additional items such as *Anapen, pulse oximeter can be ordered upon request. Please contact our sales team on 0161 930 6010 or email: bochealthcare-uk@ to get a cost for these products and place an order.

What is the LIFELINE kit used for?
The LIFELINE kit is an emergency resuscitation kit that allows first-aiders and healthcare professionals to administer oxygen during CPR while waiting for an ambulance to arrive. It is also designed to provide initial treatment for conscious patients during medical emergencies. For further information on LIFELINE and other emergency resuscitation products offered by BOC Healthcare please click here.
What other equipment can I have to aid in resuscitation?
In addition to the LIFELINE kit, automated external defibrillators (AED’s) can also be purchased through BOC Healthcare. We also offer a range of Oxylators which are automated resuscitation devices, designed to deliver optimal levels of oxygen in a resuscitation attempt.
Medical Engineering Services
What is gas facilities management?

This is a service offering developed by BOC Healthcare Medical Engineering Services (MES). The services offered include:

• Project management of installation work
• Design of medical gas pipeline systems (MGPS)
• Assistance in the selection of equipment
• Documenting the operational procedure
• A planned preventative maintenance scheme
• Guaranteed compliance
• Remote monitoring systems
And much more…

For more detailed information on the services BOC Healthcare can offer view our brochure here.

How do we pay?
Payment for this work is flexible and can be made monthly, quarterly or annually over a fixed time period.
How much does it cost?
Each project is bespoke so the cost will be calculated according to the size and complexity of the project.
Training
Do I get a certificate?
Yes, you will receive a certificate once you have completed the course. Our professional courses such as the Authorised Person and Competent Person (MGPS) are BTEC accredited.
Do I need a refresher?
According to HTMO2-01 all staff members need to have their training refreshed.  It is advisable that nurses, porters and other healthcare staff who are in contact with medical gases should do a refresher course on an annual basis. Site engineers are required to re-new their training every 3years.
Do you use qualified trainers?
All of our trainers are trained to the appropriate standards.
How much does it cost?
Costs vary depending on the course. To get full details of costs for all our courses, please contact our sales team on 0161 930 6010 or email: bochealthcare-uk@.
What training courses do you run?

Within Medical Engineering Services (MES) we are able to provide a variety of training courses for healthcare professionals and people working within the hospital environment. These include:

• Authorised Person (MGPS)
• Competent Person (MGPS)
• Safe handling of medical gases
• Train the instructor
• Safe handling of Cryogenic liquids

For further information on our training courses click here to view our brochure

Where are the training courses held?
Courses are run all around the country at various locations. However, should you have a large number of staff requiring training, BOC are able to offer training on your site upon request. Also available is an elearning solution for the safe handling of medical gases training programme.
Who needs training?

Any staff member that comes into contact with medical gases.

Why do I need an Operations policy? Can BOC Healthcare do this?
This is a HTMO2-01 requirement. BOC Healthcare is able to work with you to put together an Operational Policy.
Equipment
Are BOC Healthcare able to supply medical gas equipment?
Yes, BOC Healthcare now has an extensive range of medical gas equipment. For details of our equipment range, please click here to view our equipment catalogue.
Can I place a call-off order for my equipment? i.e. have my exhalation valves delivered automatically every month?
Yes, call off orders can be arranged.  Please contact your Account Manager to discuss further.
Can I service my BOC supplied medical gas equipment?

BOC Healthcare is able to supply self-service kits for their Carnèt equipment range, allowing your EBME department to service the equipment and therefore save costs. In addition equipment servicing training courses are available for relevant healthcare personnel.

Service exchange may be available for older BOC supplied equipment.

Do BOC Healthcare offer trolleys for their cylinders?
BOC Healthcare is able to supply a specific medical gases trolley which complies with the relevant guidelines for their 10litre cylinders (HX, ZX and F). To place an order please contact our customer services centre on 0800 111 333.
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